We take on work from local authorities, arms-length bodies, NHS trusts and central government teams. Size matters less than whether you have a mandate to change and people who can carry it. If we are not the right fit, we will say so at the first call.

We price by phase, not by the hour. You get a fixed fee for each stage, with the scope written down and the assumptions in plain sight. If the work grows beyond that scope, we agree a change note before anyone picks up the extra load.

Alongside, always. We bring capacity and method, not a shadow team. Your people hold the knowledge and the relationships, and the change only sticks if they own it. We leave the capability behind when we go.

Usually yes, if diaries allow. The first fortnight is discovery: reading your plans, meeting the people who run the service, and testing what is actually possible. We then bring a short plan to your board before any delivery starts.

Your current strategy or improvement plan, any recent inspection or audit findings, and a named lead who can make decisions. If those are thin on the ground, we will help you pull them together as part of the discovery phase.

We work under your information governance rules, sign your confidentiality agreements and keep data within your systems wherever possible. Our privacy policy sets out how we handle anything we hold ourselves, and we are happy to answer questions before you share anything sensitive.